Honesty & Integrity

As a new web design student, I can’t tell you how many times I’ve received this error message (or my all-time fave “Object not found!”) whilst checking my links on my student website or in doing homework exercises. “Error 404 – File not found!” this message indicates, in a less than tactful way, that something is wrong. More specifically it indicates that the server could not find the file or image you specified. In my case it’s usually due to me moving the expected file or image to another directory and forgetting to update the link file pathname. Other times the file just simply does not exist, meaning I never uploaded the file to the server. At times it seems that we as humans, are a lot like the “Error 404″ message. When it comes to values like Honesty and Integrity are we “file not found” too?
So where is our honesty_ integrity.html, if I may? Did we move that file, or worse delete it because it was bogging down the “server” or didn’t seem necessary anymore? I sincerely hope not, but if so it’s time for a reboot.
Honesty and integrity are very necessary, I would even say vital, in web design & development. The Information Age we currently live in, can best be described as, high-tech high-touch. By that I mean, the more high-tech our interactions are as a society, the more high-touch (or human) we need to be, as designers and developers. Think about how much of our social interaction occurs via texts and social network sites, and in business, so much of our purchases are increasingly taking place remotely (online) instead of in-store. Yet when there’s trouble on the hi-tech end, oh how we long to know that behind the lines of code, cool graphics, PayPal shopping carts, and eBay “Won Items”, there are still people that are human and that care, and will take the appropriate action if you ever need help or have a problem.
But what is honesty and integrity, how does it apply to web design, and… is it right for me? I hear you ask.
Honesty and integrity is simply being good to your word, and doing what you say you’re going to do. In addition it means doing the right thing, when no one is watching, even when it’s not convenient, popular, or doesn’t immediately benefit you.
As a web designer, honesty and integrity means:
- Not using images that you don’t have permission or the rights to use.
- Citing sources or link to appropriate sites when using content that isn’t your own.
- Not quoting or charging prices for website jobs that you know your skill level cannot match.
It’s especially crucial to exhibit honesty and integrity in our business relations.
How about an example:
You’re an ambitious new freelance web designer, and let’s say you’ve been approached by a potential client that wants you to design a website for their business with particular functionality and features that (you know) exceed your current skill level. What should you do? Do you accept the job, and pray that it works out and that you can learn what you need to learn in time to implement it effectively. Or, would it be better to be honest and tell them you are currently incapable of meeting their website needs. If you choose the latter, yeah you might have a few more weeks of eating Ramen Noodles and pancakes, but you respected the client, and yourself. “R-E-S-P-E-C-T” find out what it means to me.
You respected them by not wasting their time and money in an effort that would not meet their needs and ultimately fall short of their intended goals and likely end in frustration and ill will. You respected yourself as a web designer by not attaching your name, rather, your design reputation, on a project that doesn’t portray you or your abilities at their best.
Perhaps you could have thrown some mediocre site together and the client be “satisfied”. But what are we really trying to accomplish with each website we take on, making a quick buck, or sites that accurately meet the needs of the client and simultaneously showcase our skills as designers and developers? Nothing can be harder to establish or easier to destroy, than your reputation. Combine that with a medium that, at it’s very core, prides itself on rapid interaction and inter-networking, peoples positive words and referrals are essential to being a successful web designer.
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Now that we see the importance of honesty and integrity in web design, let’s strive to show that in all aspects of our lives, “online” and “offline”. So open your page up again and you’ll see that honesty_integrity.html was actually there the whole time, (sometimes you just have to refresh your browser).